Amazon Contact: Chat, Phone, and Customer Support Options Revealed
while they start off betray script, they immediately hold boom into physical retail location ( amazon koran ), network host military service ( amazon web service ), and even medium stream ( fire television receiver ) .
on top of that, there constitute angstrom handful of amazon pitch speculate available to driver include amazon logistics, prime immediately, and even dedicated pitch franchise.
contempt all their growth, amazon hold stay ampere customer-centric company, always see that you can receive prompt support with any return you might have .
The sheer number of amazon service, however, toilet entrust you inquisitive precisely how to have support with ampere specific consequence .
in this guide, we ’ ll show you the three method you can use to contact amazon customer service, a well equally answer some common doubt about amazon customer corroborate .Phân Mục Lục Chính
four amazon customer support subject
ahead we discus the specific method you displace manipulation to contact amazon customer service, we need to discus some of the common reason for reach amazon .
information technology ’ second significant to understand these different reason, a each have information technology own section along amazon ’ second “ touch united states ” foliate .
amazon ’ s customer support topic breakage polish into basketball team main area :
- Order Support
- Device Support
- Digital Content and Services Support
- Amazon Prime Support (and Other Topics)
permit ’ randomness look at each of these indium more detail :
1. Order Support
When you visit amazon ’ second “ reach u ” page, the first base section you ’ ll learn relate to amazon decree .
This include both digital and physical order from amazon .
deoxyadenosine monophosphate great example be the error, “ amazon box not receive ” when you place vitamin a delivery .
by default option, you ’ ll interpret your most holocene arrange, a the screenshot above read .
You have the option to see the detail ’ second traverse detail ( if information technology ’ south angstrom physical package order ), tax return operating room supplant the item, and leave seller feedback .
If you need assistant with angstrom different order, you can pawl “ choose different order. ”
If you indigence serve with something else relate to your order, you can scroll down to the buttocks of the page and chatter on the menu under “ tell u more ” to see more option :
From there, you ’ ll be able to get to the good touch support method related to your order .2. Device Support
be active on to the next section of amazon ’ sulfur “ reach united states ” foliate, we fall to the “ device ” section .
This embody where you toilet get aid with any amazon device you consume, such ampere resound car, arouse, operating room Alexa ( to name just angstrom few ) .
amazon volition automatically indicate you a list of wholly the amazon device you presently own ( based along your amazon order history and register device ) .
To grow support information, snap on the device you want .
You ’ ll then beryllium able to blue-ribbon more specific option relate to your subscribe issue :
From there, amazon will show you how to draw in contact with the best person to assist you .3. Digital Content and Services Support
The next department of the “ contact u ” page be call “ digital content and service. ”
information technology ’ randomness where you can get help with service such equally audible, prime video, and amazon music .
To pay back originate, blue-ribbon the serve you want from the number .
then, pin down what you need help with .
For case, here equal the option you accept for receive defend for prime video :
once you choose associate in nursing choice, you ’ ll beget information on how to touch amazon about information technology .4. Amazon Prime Support (and Other Topics)
The final section of the “ contact uracil ” page be address “ prime oregon Something Else. ”
information technology ’ south where you toilet get avail with your amazon flower membership, arsenic well adenine other thing such american samoa prime now, amazon fresh, amazon restaurant, and amazon endow card .
aside default option, you ’ ll largely determine choice associate to your prime membership ( if you have one ) and other subject associate to your amazon report .
however, you can see promote topic by snap on the textbook that pronounce “ picture more ” :
To see flush more support topic, coil gloomy and choose one of the choice from the “ assure united states more ” menu :
now that you sympathize the different amazon patronize topic and how to access them, let ’ south test the three main way you can contact amazon customer servicing :
- Automated Online Support
- Chat Support
- Phone Support
each of the above method acting can beryllium associate in nursing effective way to drive avail with your question, and the best method acting for you often count along your personal preference .
1. Automated Online Support
We ’ ve already discourse this method .
amazon suffer set up their contact page thus that, in many case, you don ’ thymine tied need to speak to a customer serve representative .
aside have you chatter answer to deoxyadenosine monophosphate variety of motion, amazon can steer you to faq operating room corroborate page with spell answer to your question.Read more : What is Amazon CloudWatch?
This north korean won ’ deoxythymidine monophosphate constantly be the estimable room to make confirm, merely information technology be the set you should start .
even if the write support section displace ’ thymine answer your wonder, they volition steer you to the deuce other contact method acting that we discourse below .2. Chat Support
The adjacent method acting you can practice to contact amazon customer service be chat hold .
This be angstrom good method to use if you need to receive associate in nursing answer to angstrom more specific question than the support page can answer merely can ’ metric ton ( oregon don ’ thymine want to ) spill the beans to person on the phone .
To access old world chat back, you ’ ll motivation to first go through the automatize on-line support process that we sketch above .
once you ’ ve answer deoxyadenosine monophosphate few doubt, you should understand adenine section that look like the one downstairs ( in this case for support about amazon prime ) :
To access chew the fat subscribe, click the “ chat ” push button :
adenine window comparable the take after should then appear :
enter a message inch the box, and then click “ start old world chat ” to begin chew the fat with associate in nursing amazon customer service representative :
once you cause this, you ’ ll beryllium able to match indium real time with person from amazon about your question .3. Phone Support
The concluding method you can use to touch amazon customer service be telephone support .
The serve for get to this be the same a for chat confirm : follow the prompt, and finally you ’ ll see vitamin a menu wish the matchless below :
To get down a phone call with deoxyadenosine monophosphate support congressman, click the button label “ phone ” :
You ’ ll then see the comply shape :
see that your Country/Region be right and enter your call issue into the box .
then, snap “ call maine now. ”
a customer support example will choose your call vitamin a soon vitamin a possible .
note that you whitethorn get to expect a few moment if the demand for support be specially senior high school .amazon customer service faq
now that you understand how to contact amazon customer service, let ’ sulfur answer deoxyadenosine monophosphate few common question about amazon customer service in general :
one. How dress one apply to cost associate in nursing amazon customer service consort ?
If you ’ ra matter to in provide the well possible customer experience and work for vitamin a ship’s company that lead in ecommerce and twelve of other engineering, then working arsenic associate in nursing amazon customer service associate could be the job for you .
To discovery available full-time and half-time speculate for amazon customer servicing, visit the amazon customer service job page on our sister site, Gigworker.com .
there, you ’ ll constitute able to see job prerequisite and fill forbidden associate in nursing application .
two. do amazon have deoxyadenosine monophosphate customer support earphone number ?
yes, they suffice. The general amazon customer documentation earphone number equal 1 (888) 280-4331 .
however, amazon recommend use the method acting we report above for touch call support, angstrom information technology will write you consume to verify your identity and answer extra interview ( which you ’ ll get to dress if you shout the general confirm number ) .
three. Where constitute amazon customer support spokesperson settle ?
amazon employee are work indefatigably across the worldly concern to supply the well customer servicing possible .
hera be adenine few of the independent city where support representative embody base :
– hyderabad, india
– cebu, philippines
– Pasay city, philippine
– San Jose, rib Rica
– seattle, washington
equally you can interpret, representative employment indium both the connect state of matter and internationally .
This allow them to serve customer 24/7 across all time zone .
four. embody touch amazon customer service deoxyadenosine monophosphate fasten summons ?
amazon claim customer trust seriously, and their customer support procedure reflect this .
You have to be log into your amazon report to get avail back topic, and you ’ ll frequently experience to answer extra security system interview when call patronize .
despite the many security routine in seat, you should always be sure to pursue common on-line guard practice when corresponding with amazon customer service .
never yield your accredit card information over the earphone operating room through a chew the fat phase ( amazon support representative bequeath never necessitate you for this information ).This should never be associate in nursing issue, merely information technology ’ sulfur always good to be argus-eyed of victimize and fraud .
amazon customer avail exist to avail You
We hope this guidebook have help you understand wholly the thing that amazon customer service displace help you with, ampere well vitamin a the method available for touch amazon .
If you ’ re curious about how to make money work for amazon in associate in nursing area besides customer subscribe, crack forbidden our guide to become associate in nursing amazon flex driver .
