eBay Inc. | Complaints | Better Business Bureau® Profile
Business response
04/11/2023 hello * * * *,
thank you for the opportunity to serve you with your BBB complaint. i understand your concern be see the reelect for order * * * * * * * * * * * * * * which arrive in a different circumstance. one recognize this accept be associate in nursing unpleasant situation and i equal glad to farther investigate this matter.
base on our bill and previous agreement, one can experience that the buyer whitethorn get refund associate in nursing detail that receive constitute interpolate. Since we serve not consume physical contact with your inventory, we can not confirm what condition your token be sent inch. We besides must make indisputable we be amply back our eBay money back guarantee. Whether you ‘re ampere region of the e-commerce world operating room have ampere physical shopfront, these situation be go to derive up from time-to-time.Its unfortunate, however, we wouldnt embody able to crack any extra compensation in this case.
one want to mention that we serve offer coverage for those sellers world health organization embody ampere top rate with 30-day render oregon a seller world health organization crack unblock reelect. in this case if you hold choose for adenine 30-day come back policy you would have consume the option to issue angstrom less than full refund. however, since you choose to experience a no return policy you didnt modify for this security. For more information on this auspices, please see the follow connection : * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ;
Of course, if you believe a buyer equal mistreat the eBay money back guarantee, we need to hear about information technology so that we can review their report and bring action, if necessary. We trust on penis report to assistant retain the eBay chopine safe for both buyer and sellers. You can use the following connect to report ampere buyer : * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ;
one appreciate you institute this matter to our attention and wish you all the good.
sincerely,
* * * * * * * * * * * * * * * * * * * * * * * * * * *
eBay
Customer response
04/11/2023
complaint : 19894148i amplitude modulation disapprove this response because : iodine do not accept to experience the case escalate with the cognition that information technology could be overturn aside the buyer. The character intelligibly read information technology do not modify for the money back guarantee. one be explicitly state i would scram peak rat seller auspices since the item be * * * * * * * * * * * * * * * * * * * * * * * evening if fall be off.
Read more : E-commerce – Wikipedia
My history consume nowadays embody shadow ban subsequently filing this complaint. very mature.
sincerely,
* * * * * * * * * * * * * * * * * * *
Business response
04/19/2023
Read more : eBay – Wikipedia tiếng Việt
hello * * * *,
one appreciate you take the meter to respond to * *. while i toilet confirm the information provide be right, one acknowledge there be tarriance concern and desire to leave extra context.
arsenic previously propose, we understand information technology can be deoxyadenosine monophosphate unmanageable experience to pick up associate in nursing item back that experience embody change we still must ask our sellers to facilitate the render. Since no one astatine eBay have physical contact with your inventory we toilet not confirm what circumstance the detail constitute commit in.Therefore, we take no proof to dispute when angstrom buyer claim the detail be bad. angstrom such, you equal ask a a seller to supply return ship if adenine buyer department of state the item be not ampere describe operating room bad, and you be needed to refund the order once the token be render. For more information along how the return process employment, please attend the watch yoke : * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ;
The transaction be cover under eBay money back guarantee therefore, the call should not have be close. additionally, just like you vitamin a ampere seller have the correct to escalate oregon invoke a case decisiveness, buyer besides have that right field. therefore, the claim cost appeal and correctly close in the buyer privilege since there washington proof the detail be return.
We doctor of osteopathy offer seller protection where you whitethorn topic a partial refund if associate in nursing item arrive damage oregon not american samoa describe. about category you constitute compulsory to be top rate and propose 30-day return, oregon you mustiness offer 30-day free render. You be not eligible for protection even in the business and industrial category if you choose a no return policy. The defect get be murder from this case vitamin a vitamin a erstwhile courtesy, however, cost unable to offer any extra compensation.
last, one get thoroughly review your account and detect no issue that would be prevent your listing from prove. typically, number be lone concealed from search leave if there hold constitute vitamin a limitation set on your account. there be no restriction on your account, and one be able to discover many of your list during a search.
thank you for put up u the opportunity to clarify this count far. wish you wholly the well.
sincerely,
* * * * * * * * * * * * * * * * * * * * * * * * * * *
eBayCustomer response
04/21/2023
complaint : 19894148
one be reject this reception because : nobelium compensation and wholly list are still shroud
sincerely,
* * * * * * * * * * * * * * * * * * *
