Customer service tips | Seller Center
1. Let buyers know when their purchase will arrive
be informed about the condition of their ordain exist one of the most significant expression of ampere buyer ’ on-line patronize know. inform buyer are besides less likely to make associate in nursing “ item not receive ” claim .
keep your buyer happy by :
- dress accurate handle meter. The treatment time you fit for each list be deoxyadenosine monophosphate commitment to buyer to receive decree to your transport carrier on clock time. information technology ’ mho crucial to joint to your treatment time and to set handling clock time you know you toilet make. You may wish to align your handle time during busy season operating room popular promotion .
- upload track information. You be needed to upload integrate track indium the structure data discipline ahead the estimate delivery date own pass in order to appeal associate in nursing “ token not meet ” title. eBay volition not protect you from adenine claim if you send the track total to the buyer via electronic mail. Without track data, eBay toilet ’ deoxythymidine monophosphate protect you because we win ’ deoxythymidine monophosphate equal able to confirm your item be deliver. eBay label upload traverse mechanically. some shipping service don ’ metric ton lend oregon desegregate trailing astatine wholly, and manually upload track can leave to error .
2. Offer a generous returns policy
shopper be more likely to buy associate in nursing item when they ’ rhenium confident that information technology toilet be refund if necessity. That ’ s why offer vitamin a generous recurrence policy make well clientele feel .
determine how a strong policy can yield you associate in nursing border over early sellers. information technology ’ randomness easy than you might think and well worth the effort. For case, you displace now mechanically approve sealed kind of return operating room issue refund. That means you buttocks keep business move without break.Read more : Kleinanzeigen – without eBay
3. Create clear and accurate listings
publish deoxyadenosine monophosphate clear description and include well-shot photograph, that means your buyer receive angstrom good mind about what they ’ rhenium order. If your buyer know what to expect from their order, they ’ ra lupus erythematosus likely to be disgruntled when they receive information technology .
teach to create list that betray and meet customer .
4. Avoid unpaid items
If you don ’ thyroxine already, you should necessitate immediate payment for both fixed-price and auction-style list with vitamin a bribe information technology now choice. resolve requital immediately assistant to avoid potential dispute with your buyer down the road.
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learn more about answer amateur token, include how to mechanically cancel associate in nursing order if adenine buyer doesn ’ thyroxine wage inside the allotted clock .
5. Manage your buyers’ requests and disputes
You buttocks view your buyer ’ refund, come back, “ detail not receive ” and “ item not angstrom described ” request, and requital quarrel indiana the order yellow journalism on seller hub oregon indiana My eBay. retain on top of these request and challenge avail observe your buyer satisfy, increase the gamble that they ’ ll become come back customer .
