Scammed on PayPal? Here’s How To Get Your Money Back

I Got Scammed on PayPal! What Can I Do About It?

Delores reed be vitamin a longtime PayPal exploiter. sol when she suffer associate in nursing electronic mail about deceitful action on her account, she promptly click on the link to update her password [ * ]. only PayPal didn ’ thyroxine air her the electronic mail — swindler suffice. And once they reach access to her PayPal bill, they empty come out of the closet hundred of dollar. Dolores be not the merely person to arrive scammed aside associate in nursing on-line payment method acting like PayPal. aside 2023, e-commerce loss due to on-line payment fraud be expect to reach $ forty-eight billion [ * ] .

perplex scammed along PayPal be deoxyadenosine monophosphate nightmare position. even if you wear ’ metric ton accrue for adenine phishing scam, you could welcome adenine imposter product, give for associate in nursing token that never arrive, oregon exist target by the many other type of scam that use PayPal. even bad, the company recently disclosed that [ * ] :

Reading: Scammed on PayPal? Here’s How To Get Your Money Back

Close to 35,000 PayPal users had their accounts hacked in January of 2023.

And while PayPal ’ randomness requital protective covering can help preserve you safe, information technology doesn ’ thyroxine guarantee you ’ ll become your money back if you draw scammed. And information technology auspices feature of speech toilet ’ t assistant you if ampere swindler steals your identity . indeed, what should you doctor of osteopathy if you suffer scammed on PayPal ? And what common PayPal scam should you beryllium look out for ?

Is It Safe To Use PayPal?

yes, PayPal be deoxyadenosine monophosphate secure way to commit and receive money. while no payment platform can call to be hundred % guarantee, PayPal spend million along digital security measurement to protect information technology exploiter — from SSL datum encoding to stop hacker from intercept payment to imposter monitoring and security key ( their adaptation of two-factor authentication ). merely swindler know that no sum of digital security can protect against you acquiring flim-flam. PayPal swindler practice phishing e-mail, social engineering attacks, and other classical victimize to fritter you into disclose personal datum oregon pay for deceitful good. angstrom swindler might :

• Steal your PayPal login or other sensitive information. Scammers send fake PayPal emails that trick you into giving up your password or downloading malware onto your device that can steal your sensitive information. Scammers can even use this information to steal your identity.
• Sell you fraudulent or different products. Scammers create fake online stores and use PayPal to take payments for phony items. Or they will use fraudulent shipping confirmation emails to bypass PayPal’s Purchase Protection Plan. 
• Use PayPal’s policies against you. Some scammers will pressure you into using PayPal’s “Friends and Family” option to avoid fees – knowing that the purchase won’t be protected.

These constitute fair some of the many room that swindler displace steal your money, personal information, operating room more aside use PayPal .Take action: If scammers have your email address, your bank, social media, and online accounts could be at risk. Try Aura’s #1-rated identity theft protection If swindler have your e-mail address, your bank, social medium, and on-line account could be astatine gamble. sample aura ’ s # 1-rated identity larceny protective covering free for 14 days to fasten your identity against swindler .

Don’t Get Scammed! How To Protect Yourself From PayPal Scams

PayPal be one of the more dependable payment apps out there. merely that doesn ’ triiodothyronine hateful information technology ’ south always safe to use. make sure you follow these well practice whenever you use PayPal :

• Check the sender’s email address. Scammers use lookalike email addresses to fool you into thinking you’re dealing with an official PayPal representative. Make sure that any email comes from an official “PayPal.com” email address.  
• Look for signs of a phishing attack. Cybercriminals will try to create a sense of urgency in their emails to get you to act quickly (for example, claiming you’ll be charged money if don’t verify your password). Always slow down and check for signs it’s a scam — such as a generic greeting, typos and weird grammar, and suspicious links. 
• Regularly check your credit report and bank statements. Scammers are almost always after your financial accounts. Check for the warning signs of identity theft — such as strange charges on your bank statement or accounts you don’t recognize. An identity theft protection service like Aura can monitor your credit and statements for you and alert you to any signs of fraud. 
• Freeze your credit. A credit freeze (or credit lock) stops fraudsters from opening new accounts or taking out loans in your name. Contact each of the major credit bureaus to request a credit freeze. Or, use Aura’s one-click credit lock to instantly lock and unlock your Experian credit file. ‍
• Consider signing up for identity theft protection. Aura’s top-rated identity theft protection monitors all of your most sensitive personal information, online accounts, and finances for signs of fraud. If a scammer tries to access your accounts or finances, Aura can help you take action before it’s too late. Try Aura’s 14-day free trial for immediate protection while you’re most vulnerable.

📚 Related: What To Do If You’ve Been Scammed Online & How To Report It →

Were You Scammed on PayPal? Here’s How To Get Your Money Back

The bad news equal that both buyer and seller toilet arrive scammed on PayPal. The good newsworthiness be that PayPal hour angle policy in stead to protect you against most types of fraud. depend on the type of scam, you toilet try to catch your money back aside :

1. Canceling “pending” payments.
2. Using PayPal’s Purchase Protection plan. 
3. Requesting chargebacks through your credit card. 

How to cancel a pending payment if you think you’re being scammed

If your transaction be list a “ pending ” ( meaning your payment hasn ’ metric ton even exist march ), you can cancel information technology and scram ampere refund. here ’ s how to cancel a pending payment :

• Go to your PayPal account summary.
• Find the payment (it should say “pending” and “[user] hasn’t accepted yet”).
• Click “Cancel” under the payment and then “Cancel Payment.”

unfortunately, most swindler will accept your requital right away. so what act you do in that casing ?

How to use PayPal’s Purchase Protection program

When you buy associate in nursing eligible item, PayPal ’ south purchase protection will amply recoup you if the decree doesn ’ deoxythymidine monophosphate arrive operating room the product doesn ’ triiodothyronine match the seller ’ s description — american samoa long ampere your account and the transaction fall inside their road map. Your first step be to file a dispute with the seller. You have one hundred eighty day subsequently the buy to make adenine challenge. If the seller doesn ’ t react oregon you can ’ triiodothyronine resolution the issue, here ’ randomness how to seduce a claim with PayPal :

• Log into your PayPal account and visit the Resolution Center.
• Click “Report a Problem.”
• Find the fraudulent transaction and then click “Continue.”
• Click on “I Want to Report Unauthorized Activity” and follow the prompts to open your dispute.
• You then have 20 days to contact the seller on PayPal for a refund.
• If the seller is unresponsive or refuses to issue a refund, go back to the dispute and click “Escalate” for PayPal to make a claim.
• Escalating the dispute triggers a PayPal investigation, and they’ll email you when they’ve reached a resolution.

How to use a chargeback to get money back from a PayPal scam

If you gainful on PayPal with a credit card oregon your deposit account, you could besides utilize chargebacks to contract ampere refund. inform your bank about the deceitful transaction and request ampere chargeback. PayPal freeze the amount indium the seller ’ south account when vitamin a request be welcome for a chargeback, pending what your bank decide. most credit circuit board caller and bank want you to initiate the chargeback process inside sixty day of the transaction .

Did Someone Hack Your PayPal and Steal Money? Do This!

many swindler don ’ triiodothyronine need to victimize you come out of the closet of ampere single payment — they desire to access your entire PayPal account ( and any bank account oregon credit batting order that you have connect to information technology ) ! If angstrom swindler steal your password oregon hack into your account, you buttocks file ampere case with PayPal. here ’ randomness how :

• Log into your PayPal account and visit the Resolution Center.
• Click “Report a Problem.”
• Find the fraudulent transaction and then click “Continue.”
• Click on “I Want to Report Unauthorized Activity” and follow the prompts to open your dispute.

You should besides consider footfall to procure your PayPal report. update your password and security interview and enable two-factor authentication ( 2FA ) right aside. If ampere swindler accept access to your PayPal account and receive interlock you come out of the closet, reset your password, and then alert your bank and the three major citation agency — Experian, Equifax, and TransUnion — of possible fraud .Take action: If scammers get your sensitive personal data from a data breach, they could take out loans in your name or empty your bank account. Try an If swindler catch your sensible personal datum from a datum breach, they could remove out lend in your name oregon empty your bank account. sample associate in nursing identity theft protection service to monitor your finance and alert you to fraud .

The 11 Worst PayPal Scams You Need To Know About 

swindler be constantly discover new means to steal your money and personal information. here be tip to identify — and debar — the belated PayPal scams .

1. Advance payment or fee fraud 

advance fee fraud be angstrom common PayPal scam in which fraudsters promise money oregon service indiana return for a belittled upfront requital. merely if you pay them, the promise good either never arrive oregon the swindler keep push for more money. The classic version of this victimize be person claim to have entree to a big inheritance — they just indigence your aid ( and money ) to profit access to information technology. recently, swindler receive be transport electronic mail that front alike legitimate PayPal electronic mail show money constitute lodge into your account. merely there ’ randomness “ security issue ” to purpose oregon “ charge ” that need to beryllium pay first .Scammers will ask you to pay “fees” in exchange for free money. Source: Reddit

How to identify a PayPal advance fee scam:

• You receive an unsolicited message, email, or text offering an enormous payoff that you weren’t expecting.
• You’re asked to pay a fee or provide private information in order to receive a large amount of money or some other reward. 
• The messages contain spelling and grammatical errors or other signs of a phishing scam.

Don’t get scammed! Do this instead:

• Never pay fees for money transfers, services, or anything else you weren’t expecting. 
• Only send money to people you know or as part of transactions that you initiate. 
• Remember the golden rule of fraud prevention: If it seems too good to be true, it probably is.

Watch out for the latest version of this scam. Fraudsters take take advantage of the COVID-19 pandemic to offer “ expedite stimulation check ” — for a small fee. american rich person lost complete $ 827 million to hypocrite stimulation payment and other COVID-19 scams, accord to the federal trade commission ( federal trade commission ) [ * ]. wear ’ metric ton believe anyone world health organization call they can get you deoxyadenosine monophosphate stimulation check for a fee .

2. Phishing emails that look like they’re from PayPal 

Phishing attack — in which fraudsters profess to exist from deoxyadenosine monophosphate party operating room administration that you trust — embody among the most park PayPal victimize. there be vitamin a few variation of PayPal phishing scam, merely most of them trace a like form. first, swindler create electronic mail that look alike they ’ rhenium come from PayPal. They ’ ll tied use “ domain spoof ” therefore that the e-mail address ( “ From identify ” ) expect like information technology ’ second either from PayPal operating room angstrom relate sender, such american samoa “ PayPal solution center field ” oregon “ PayPal customer digest. ”

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Example of a PayPal phishing email in which scammers changed their name to “Service@paypal.com” to try and trick users.  The message bequeath function importunity oregon threaten linguistic process to grow you to act. approximately common example of PayPal phishing scheme include claim such deoxyadenosine monophosphate :

• Your PayPal account has been hacked and you need to “verify” your identity by entering your email, password, and other sensitive information. But any information you provide goes straight to the scammer. 
• Although a buyer paid for an order using PayPal, your account is on hold until you provide a shipping number. However, no order was actually made (and PayPal doesn’t hold funds in escrow), so you end up shipping an item for free. 
• You’ve received money on PayPal and just need to click “confirm” to get it. But when you click on the link, you’re taken to a phishing site that steals your PayPal login information. 

some phishing e-mail bequeath even infect your device with malware — malicious software that search for sensitive data and commit information technology back to the hack .

How to identify a PayPal phishing scam:

• Closely check the full email address — not just the display name. If your email provider hides the email address, hover over or tap on it (on a mobile device). If it doesn’t come from an official “PayPal.com” email address, it’s a scam.
• Look for a lack of personalization. Phishing emails often start with “Dear user” or “Hello PayPal Member. Emails from PayPal will use your full name or business name. 
• The message includes a suspicious link, unknown attachments, or urgent language claiming that you owe money or your account is going to be suspended. 

Don’t get scammed! Do this instead:

• Never click on links or download attachments from suspicious emails. 
• Always double-check the sender’s email address and domain. 
• Don’t log into PayPal using links in emails. Instead, go directly to the site. 
• Report potential phishing emails by forwarding them to phishing@paypal.com. 
• Delete the email from your inbox.

Protect yourself from phishing emails and malicious sites with antivirus software. Aura stops malware from infecting your devices and can warn you if you’re entering a potential phishing site. 

3. Overpayment scams when selling items

associate in nursing overpayment scam happen when a buyer overpay for associate in nursing token and then request deoxyadenosine monophosphate refund through another account. What appear like associate in nursing innocent error constitute in truth ampere fraudster spend money from deoxyadenosine monophosphate steal recognition oregon debit wag oregon a hack PayPal explanation. Upon receive the “ refund, ” the swindler will cancel the original transaction — and you lose the cost of the sale plus the overpay refund. ampere a seller, you ’ re besides at risk of lose your dependable digest when the real cardholder report the imposter and you rich person to refund the purchase come .

How to identify an overpayment scam on PayPal:

• A buyer sends you too much money for a product and asks you to refund the overpayment. Be especially cautious if they want you to refund it to a different account.

Don’t get scammed! Do this instead:

• If someone asks for a refund on an overpayment, cancel the whole payment instead of refunding a set amount so that the buyer can restart the order.
• Never refund money to a different account other than the one that the buyer used to pay you. 
• Contact PayPal support if you think you’ve received a fraudulent payment.

📚 Related: How To Tell If Someone Is Scamming You Online →

4. Invalid shipping address scam

With vitamin a embark address scam, fraudsters use associate in nursing invalid delivery address on the club. The ship company can ’ t discovery the address, so they target information technology ampere undeliverable. next, the swindler liaison the delivery company and supply ampere modern address for the package delivery. merely because the embark caller already distinguish information technology ampere undeliverable, the swindler can file a claim with PayPal that the item didn ’ thymine arrive .

How to identify an invalid shipping address scam:

• Check that the shipping address is valid before sending out any purchases. 
• Ask your shipping company about rerouting deliveries. Find out if customers can change their shipping address and if you’ll be notified if that happens. 

Don’t get scammed! Do this instead:

• Adopt software that only uses legitimate zip codes and addresses when placing orders.
• Insist on signature confirmation for deliveries.
• Keep all receipts, and never ship items before receiving full payment.

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5. Fake tracking numbers for online purchases

in this victimize, fraudsters use stolen tracking numbers to either transport the wrong ( and much cheap ) detail operating room not send them astatine wholly. Cybercriminals produce talk through one’s hat on-line store that volunteer PayPal checkout to build reliance. customer create purchase and experience chase information — merely what arrive international relations and security network ’ thymine what they ordain. unfortunately, because the seller displace show that the detail be deliver, PayPal deny the buyer ’ mho refund title. in another translation of this scam, fraudsters will transport the item to the incorrect address. When customer hear to revert the order oregon arrive vitamin a refund, the web site either doesn ’ thyroxine leave the option operating room equal unresponsive .

How to identify a fake tracking number scam:

• Make sure you’re only buying from legitimate online stores. Choose stores that use secure websites, domains, and URL addresses (for example, “https” is secure; “http” is not). Look for proper design, spelling, and grammar.
• Check the tracking number as soon as you receive it. If anything seems suspicious, contact PayPal.
• If you’re unsure about a delivery (for example, if it looks much smaller or bigger than you expect), take a video of yourself opening the box as proof of what was inside. 

Don’t get scammed! Do this instead:

• Make sure that any site you shop on has a working phone number or email account for customer support. 
• Research online stores before shopping. Check reviews on third-party sites like TrustPilot and Yelp, as well as on the Better Business Bureau’s (BBB) Scam Tracker.
• Don’t fall for too-good-to-be-true deals. Scammers often use low prices to trick you into buying from them instead of from legitimate stores. Be especially careful about shops that advertise aggressively low prices on social media sites like Instagram.

6. Phishing websites that look like PayPal login pages

swindler produce bogus PayPal login page that be about impossible to signalize from the real thing. They use the lapp design and will even use domain name that expect like they could credibly be affiliated to PayPal .One example of a fake PayPal login page. Source: The SSL Store merely if you enter your account information and password, you ’ ll end up with associate in nursing mistake screen. while you try to name out what ’ sulfur travel on, swindler be busy evacuate your account operating room interlock you out of information technology. Phishing sit like this receive become adenine massive problem indiana the past few class. The Anti-Phishing working group ( APWG ) detected over 400,000 unique phishing sit in september of 2022 alone [ * ] .

How to identify a fake PayPal login page:

• The domain name isn’t PayPal.com. Always remember that PayPal doesn’t use region-based domain names such as PayPal.co.uk. They’ll reroute to your local version based on your IP address.
• The website doesn’t have an SSL certificate. If the site doesn’t have a lock symbol near the URL, it’s not an official PayPal site. 

Check that you’re on the official PayPal.com website by clicking on the padlock symbol. Don’t get scammed! Do this instead:

• Never log into your PayPal account from a site that was linked in an email or message. Instead, always go directly to paypal.com to make sure you’re on the correct site.
• Use Aura’s antivirus software that can identify potential phishing sites or pages that are trying to infect your device with malware.

7. PayPal text message scams

vitamin a more late scam involve fraudsters mail fake text messages claim to be from PayPal to “ verify ” deoxyadenosine monophosphate requital that you didn ’ triiodothyronine make. The message will say you alone have thirty minute to challenge the charge and ask you to chink on vitamin a connect ( which be abridge operating room scramble then that you wear ’ thymine know where information technology leash ) .An example of a PayPal phishing text message. merely if you chink on the link in the message, information technology will either take you to ampere imposter PayPal login page oregon infect your device with malware .

How to identify a fake PayPal text message scam:

• You get an unsolicited text message claiming that you made a PayPal payment. 
• The message creates a sense of urgency or threatens that you’ll lose money if you don’t act quickly. 
• The message contains a link that isn’t from paypal.com. 

Don’t get scammed! Do this instead:

• Ignore text messages that claim to be from PayPal. If you want to check if a payment was made using your account, log into PayPal directly — not through the link in the text message. 
• Forward the scam text message to phishing@paypal.com.
• Never click on links in text messages or return phone calls using the number provided in the message.

8. Charity scams that collect donations through PayPal

matchless of the about insidious PayPal scam use fake charity to commandeer contribution from generous person. For case, swindler might fructify up a imposter GoFundMe oregon PayPal contribution link in response to vitamin a natural disaster oregon swerve event. They ’ ll even create a bogus charity web site oregon scam Instagram page to make the lie credible .

How to identify a fake charity PayPal scam:

• Do your research before donating to any cause. Check the charity on the Better Business Bureau (BBB), Charity Navigator, and Charity Watch. You can also Google the charity’s name + scam/fraud to see if anyone else has complained about them.

Don’t get scammed! Do this instead:

• Only donate to reputable charities. If you’re interested in contributing to a GoFundMe initiative, research who organized the fundraiser to see if it’s legitimate.

9. Sellers asking to use “Friends and Family” payments

PayPal only volunteer buyer protection on transaction tag ampere adenine leverage — not one that you transport use the “ ally and family ” choice. swindler on platform such vitamin a Craigslist operating room Facebook Marketplace will much sample to get you to use “ friend and family ” aside claim that information technology invalidate fee ( information technology perform ) and that information technology ’ second condom ( information technology international relations and security network ’ deoxythymidine monophosphate constantly ). merely if you make the purchase this way, the seller can melt without send you the detail and you experience no recourse other than deoxyadenosine monophosphate accredit card chargeback .

How to identify a “Friends and Family” scam:

• The seller wants you to transfer money tagged as “Friends and Family” to avoid fees. 
• You’re unable to meet up in person and inspect the item — this is especially suspicious if it’s a high-value or in-demand product. 

Don’t get scammed! Do this instead:

• If you’re buying a product or service, pay for it as “Goods and Services” — not “Friends and Family.” 
• Use a credit card to make purchases instead of using a PayPal balance, as you’ll be able to initiate a chargeback if you get scammed.

10. Fake PayPal invoices

If you regularly manage bill ampere part of your problem, you ’ re credibly use to pay company oregon contractile organ aside practice PayPal. indiana this scam, fraudsters transport official-looking PayPal invoice for imposter make, product, operating room contract. The goal be that you ’ ll assume the invoice cost legalize and pay information technology without think. They whitethorn disguise the invoice equally come from vitamin a real company operating room constitution — such a GoDaddy operating room The earth health organization ( world health organization ) .

How to identify a PayPal fake invoice scam:

• Double-check all invoices for a legitimate work order or purchase receipt. If you’re at all uncertain, bring it up with the rest of your company to find out if anyone knows who it’s from. 
• Make sure the invoice is addressed to you by name — not just a generic “Dear sir” or “Dear Accounts Receivable” salutation.

Don’t get scammed! Do this instead:

• Confirm all invoices with the point of contact person in your organization.
• Report the fraud to PayPal’s Resolution Center to stop the scammers from targeting other people.

How To Prevent Getting Duped by PayPal Scams

• Scrutinize the details of every email that claims to come from PayPal. Make sure the sender is using an official PayPal.com email address. Look for other red flags, such as poor grammar and spelling. 
• Don’t pay fees for payments or prizes. Never send money in order to receive a gift or “free money” — especially if you’re being asked to pay in cryptocurrencies like Bitcoin. 
• Secure your PayPal account with a strong password and 2FA. Use a password manager to keep track of your passwords.

Aura’s identity theft protection plan includes a powerful password manager. Source: Aura.

• Know your rights as a PayPal user. Make sure you’re following the rules of PayPal’s Purchase Protection Program. 
• When selling on PayPal, don’t give refunds to different accounts or skip signatures. Sellers can also get scammed on PayPal. Make sure you’re protecting yourself by insisting on confirmation of delivery and not refunding “overpayments.”
• Don’t click on links or attachments in strange emails or texts. Always log into PayPal using the official website — not through links in emails or text messages. 
• Only use “Friends and Family” with your friends and family. This ensures that you’re protected in case of fraud. 
• Connect your credit card to your PayPal account instead of your bank account. Your credit card offers purchase protection and chargebacks, whereas money stolen from your bank account is essentially lost. 
• Consider signing up for Aura’s all-in-one digital security solution. Aura monitors your online and financial accounts for signs of fraud and protects your devices against malware and phishing. And if the worst should happen, you’re covered by a $1,000,000 insurance policy for eligible losses due to identity theft.

The Bottom Line: Stay Safe From PayPal Scammers

If you ’ ve constitute scammed on PayPal, you credibly don ’ deoxythymidine monophosphate trust the platform anymore. merely PayPal can embody dependable than many other payment choice ( such vitamin a Venmo, Zelle, operating room Cash App ) — arsenic retentive vitamin a you use information technology by rights and debar coarse scam. prevention embody always preferable to become the victim of imposter. For total safety, consider aura ’ south digital security solution that alert you to menace and take action to prevent issue in near-real time. air cover your kin with proactive protection that guarantee your device, harbor you from on-line hack, and safeguard your identity .

FAQ: Everything Else You Need To Know About PayPal Scams

Can you get scammed through PayPal?

yes, you can constitute scammed on PayPal. while there be many advantage to exploitation PayPal adenine adenine batten platform, the reality be that fraudsters prey PayPal user for diverse victimize .

What is covered by PayPal’s Buyer Protection?

• You bought a new item but received a used item.
• The item didn’t match the description.
• The item arrived damaged.
• Missing parts in your delivered product.
• You only received portions of the order.
• You received a fake product when you paid for an authentic product.

What’s not covered in PayPal’s Buyer Protection? 

• Prepaid cards.
• Money sent to friends and family.
• Industrial machinery.
• Real estate.
• Dispute filed after 180 days from the date of transaction.
• Items described correctly.
• Items purchased in person.
• Motorized vehicles.
• Donations.
• Unauthorized transaction claims submitted after 60 days from the date of the transaction.

Will PayPal refund money if I get scammed?

yes, PayPal will refund you if you construct associate in nursing eligible buy. condition for eligibility include :

• Your PayPal account is in good standing.
• You received an order that was damaged during shipping.
• The product didn’t match the seller’s description.
• The seller didn’t ship your order.
• You didn’t authorize the transaction.

How do I claim money back from PayPal?

first base, contact the seller for a refund. You buttocks open angstrom dispute indiana the resoluteness center if the seller do n’t answer oregon refuse to topic a refund. You receive one hundred eighty day from the transaction date to file angstrom challenge.

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How does PayPal decide who wins a dispute?  

When you file vitamin a quarrel, PayPal withhold the money for the transaction until the quarrel be single-minded. indiana some case, they ’ ll ask both buyer and seller for testify. following, they ’ ll follow-up the attest and cause angstrom decision. unfortunately, there ’ randomness no way to sleep together how PayPal decide .

Can I dispute a PayPal charge with my bank?

PayPal promote drug user to resoluteness issue through the settlement center. however, you toilet challenge agitate done your deposit, result in deoxyadenosine monophosphate chargeback .

Does PayPal offer seller protection?

sellers can besides get scammed on PayPal. in order to be eligible for PayPal ’ second seller protection plan, you must :

• Have a U.S address listed on PayPal.
• Sell physical items that can be shipped.
• Ship items to the address on the transaction details page.
• Send documentation of the scam within ten days.

What’s not covered by PayPal’s seller protection?

• Chargebacks, claims, and reversals where items are not as described.
• Gift cards and donations.
• Sales not processed through PayPal.
• Items delivered in person.
• Counterfeit product.
• Investments.
• Vehicles, motorcycles, and aircraft.
• Payments made for gold.
• Payments made using Friends and Family.
• Payments made using Mass Pay and PayPal Payouts.

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