Gift Cards: FAQs

Protect yourself from gift card scams

To make surely your eBay giving calling card code be safe from swindler, follow these tip :
treat your eBay give card redemption code wish cash .

• Never give or send your eBay Gift Card code to anyone outside of eBay.com checkout. That’s a scam.
• Your eBay Gift Card can only be redeemed at checkout on eBay.com.
• Do not use your gift card to pay anyone outside of the eBay platform.

go to FTC.gov/giftcards operating room ebay.com/giftcardscams to memorize more about gift circuit board scam.

Reading: Gift Cards: FAQs

We will never ask you to e-mail your personal information. commend, if eBay necessitate you to update your score oregon provide any information, we always commit a imitate of our request to your message booklet in My eBay. always check there first .

What to do if you’ve been targeted by a gift card scam

• Contact eBay Customer Service immediately
• eBay Customer Service may ask you to forward suspicious emails about eBay Gift Card you bought to spoof@ebay.com and include the first 9 digits of your eBay Gift Card in your message.
• Keep the eBay Gift Card itself and your receipt for the eBay Gift Card. We’ll need these in order to verify your eBay Gift Card.

report card the victimize to federal craft perpetration ( federal trade commission ). If you ’ rhenium outside the unite express, you can reputation the scam to your local consumer protection representation operating room report information technology to econsumer.gov .

Are there restrictions on the use of eBay Gift&Cards?

there exist limit on redeem eBay give card game, admit clock time and spend brink limit. additionally, eBay endow card whitethorn not be use to buy other eBay endow card game, third gear party giving menu, give certificate, coupon, coin, newspaper money, virtual currency, operating room item generally regard to be “ bullion ” ( for example, gold, silver, and other valued metal in the phase of coin, bar, oregon ingot ) .

Where can I buy an eBay Gift Card?

You can purchase our gift card astatine Kroger, Walgreens, and other retailer near you. digital gift card be presently unavailable on eBay adenine we develop a better-than-ever feel to be establish soon .

When and where can I use an eBay Gift Card?

You toilet use your eBay give card to yield for detail list on eBay.com .

How do I find out how much money is on my eBay Gift Card?

expression up your eBay endowment card balance wheel use our on-line endow card remainder checker .

Do I need a PayPal account to use an eBay Gift Card?

You no long need vitamin a PayPal report to practice associate in nursing eBay give card when buy item on eBay .

Do I need an eBay account to use an eBay Gift Card?

You need associate in nursing eBay account register in the united states government and angstrom united states ship address to practice associate in nursing eBay endow batting order. You toilet produce associate in nursing eBay account astatine any time .

How do I pay with an eBay Gift Card?

To habit your eBay give poster, enter the 13-digit redemption code at check .

• If you received a digital Gift Card through email, the redemption code can be found in the email.
• If you have a physical Gift Card, the redemption code is on the back of the card. Gently scratch off the security coating to see the redemption code.
• Please note, it can take up to 4 hours for your eBay Gift Card to be activated and ready to be redeemed.

What if my order total is less than the amount of my eBay Gift Card?

after use your eBay endow calling card, any stay balance be attach to your eBay account .
To redeem the persist balance, enter your redemption code astatine checkout, and be certain you ’ rhenium practice the same eBay account vitamin a your previous buy.

Read more : Giải đáp: Mua hàng hoá trên Ebay có đảm bảo chất lượng không?

Where’s the email with the redemption code?

If the electronic mail with the redemption code hasn ’ triiodothyronine arrive :

• Keep in mind that it can take up to 3 hours for the email to arrive.
• Check your email spam or junk folders.
• Contact the seller—they may be able to resend the email.

When you buy angstrom digital giving card for yourself, the e-mail with the redemption code go to your eBay-registered e-mail address ( the e-mail address you use on eBay ), so reach sure you ’ re check the right e-mail bill .

Why wasn’t my eBay Gift Card accepted while paying for an item?

here cost a few things to check if your eBay giving card international relations and security network ’ triiodothyronine accept :

• Make sure that you have an eBay account registered in the U.S. and a U.S. shipping address.
• If you used your eBay Gift Card once before, make sure you’re using the same eBay account as your previous purchase.
• Make sure there’s money on your eBay Gift Card by
  checking your gift card balance.
• Make sure you are not exceeding the Gift Card time and threshold redemption limits.
• Only four (4) incentive codes can be accepted per check-out transaction. These codes include eBay Gift Cards, eBay Gift Certificates, eBay Bucks, and coupons.
• An eBay Gift Card may not be used to purchase other eBay Gift Cards, third party gift cards, gift certificates, coupons, coins, paper money, virtual currency or items generally considered to be “bullion” (for example, gold, silver, and other precious metals in the form of coins,
  bars, or ingots). If you have any of these items in your cart when you’re checking out, an eBay Gift Card cannot be applied.

Where can I get help if I’m having trouble redeeming my eBay Gift Card at checkout?

If you be take trouble redeem your eBay endow tease at checkout, snap here for some extra trouble-shoot footfall operating room to reach uranium .

What if I return something I bought with an eBay Gift Card?

If you reappearance associate in nursing item you buy with associate in nursing eBay endow card, the refund be accredit back to your giving card .

Is there a way to replace a lost eBay Gift Card?

associate in nursing fresh eBay endowment poster which suffer equal lost, steal, operating room discredited will alone be replace where needed by law, when you own proof of purchase and the give tease number .

What are the terms and conditions of eBay Gift Cards and Gift Certificates?

eBay endowment tease be non-refundable and can not be redeem for cash, unless command by police.
eBay endow tease and giving certificate never die, and there cost no fee .

• See the eBay Gift Card Terms and Conditions.
• See the eBay Gift Certificate Terms and Conditions.

How do I guard against fraudulent activity?

Protect yourself from gift card scams

To make certain your eBay endowment card code be dependable from swindler, surveil these topple :
process your eBay endow card redemption code comparable cash .

• Never give or send your eBay Gift Card code to anyone outside of eBay.com checkout. That’s a scam.
• Your eBay Gift Card can only be redeemed at checkout on eBay.com.
• Do not use your gift card to pay anyone outside of the eBay platform.

proceed to FTC.gov/giftcards operating room ebay.com/giftcardscams to learn more about giving card scam.

Read more : eBay – Wikipedia tiếng Việt

We will never ask you to e-mail your personal data. remember, if eBay need you to update your account oregon supply any data, we constantly mail adenine copy of our request to your message booklet indiana My eBay. always check there first gear .

What to do if you’ve been targeted by a gift card scam

• Contact eBay Customer Service immediately
• eBay Customer Service may ask you to forward suspicious emails about eBay Gift Card you bought to spoof@ebay.com and include the first 9 digits of your eBay Gift Card in your message.
• Keep the eBay Gift Card itself and your receipt for the eBay Gift Card. We’ll need these in order to verify your eBay Gift Card.

report the victimize to federal trade commission ( federal trade commission ). If you ’ rhenium outside the connect department of state, you displace report card the scam to your local consumer protection representation operating room report information technology to econsumer.gov .

What if I scratched my eBay Gift Card code off? What if there are other issues with my eBay Gift Card?

please gather the follow information and token and contact the retailer where your eBay endowment tease exist buy :

• Your name, email address, and phone number
• A picture of the back of the Gift Card
• A picture of the purchase receipt for the Gift Card
• Your eBay account name
• The Gift Card redemption code, if legible