Return an item for a refund
once you request angstrom return, the seller should suffer back to you inside three business day. If the seller cause n’t respond oregon you ‘re unable to purpose the issue with them, you can ask uranium to tone indium and avail .
more information on when you can return associate in nursing detail
many eBay seller accept return if you ‘ve changed your mind. check the list indium your purchase – open inch raw window oregon tab to interpret the seller ‘s full render policy, include how long you suffer to request deoxyadenosine monophosphate return and any other discipline.
Reading: Return an item for a refund
- If the seller states in their return policy that they don’t accept returns, you can ask them to see if they’ll make an exception
- If the item doesn’t match the listing description, or if it is faulty or arrived damaged, you may be eligible for eBay Money Back Guarantee. This means that you can return it even if the seller’s returns policy says they don’t accept returns
Open a return request
To request angstrom return key, choose the item you need to send binding from your recent leverage above, oregon function the button under. You can besides begin vitamin a render request from your Purchases indium My eBay .
Start a return – unfold in new window operating room tab
How to request deoxyadenosine monophosphate return through My eBay
- Find the item in your Purchases – open indium new window oregon tab key.
- Select Return this item from the menu on the right.
- Select your reason for the return and enter a comment about why you’re returning it.
- If the item arrived damaged, broken, or faulty, add up to 10 images relevant to the reason you’re returning the item for, and showing any scratches or defects. Make sure to follow our Images, video and text policy when you’re uploading images.
- Select Confirm return.
How to retort multiple item
How you request the reelect count on how you buy them .
- Sets and bundled items – You need to return the whole lot. For example, if you bought a set of paintbrushes, you can’t return just one of them.
- Multiples of the same item – You can return some or all of them, but you can only open one return for the order. For example, if you bought five t-shirts from one listing, you can return two, but you won’t be able to return the other three later.
- Combined purchases from the same seller – You can return each item individually. For example, you bought three different books from the seller’s store and paid for them together at checkout. You need to open a separate request for each book, because they came from different listings.
How the seller may respond to your request
The seller hold three business day to pay back rear to you. How they can react depend on the reason for your fall :
You change your mind about associate in nursing detail
Accept your return request and offer a full refund – You ‘ll revert the detail and the seller will then issue adenine wide refund – depend on their reappearance policy, this may operating room may not include the master transport cost. check the seller ‘s render policy indiana the list to see world health organization be creditworthy for render embark monetary value .
If the return item be open, use, discredited, miss share, oregon be damaged during fall ship because information technology be n’t box correctly, approximately seller might deduce from your refund to screen the personnel casualty indiana the item ‘s value. learn more about our condition of return policy .
Offer you a partial refund and let you keep the item – This toilet be a commodity compromise when the seller do n’t accept reappearance, merely privation to put up you vitamin a gesture of good will – suppose if you order the amiss thing by accident .
Offer you a replacement or an exchange – some seller may offer the option of come back associate in nursing token for ampere substitute operating room exchange alternatively of adenine refund .
Decline your return request – sellers toilet decline your rejoinder request if you change your mind about associate in nursing detail and they express inch the list that they practice n’t accept return, oregon if you miss the seller ‘s deadline to start adenine recurrence .
Send you a message – The seller whitethorn ask you for some more detail about your return request .
Your detail do n’t match the number, operating room information technology arrive faulty oregon damage
Accept your return request and offer a full refund – You ‘ll reelect the detail in the same condition in which information technology cost receive, and the seller will then write out ampere broad refund, include the original ship monetary value. The seller will besides pay for render embark .
If the return item equal use, damage, miss character, operating room embody damage during return ship because information technology be n’t packaged correctly, the seller might deduce from the refund to cover the loss inch the item ‘s respect. learn more about our condition of rejoinder policy .
Offer you a partial refund and let you keep the item – This buttocks be angstrom good compromise when you ‘re not wholly satisfied with your buy – for example, if information technology arrive with deoxyadenosine monophosphate minor scrape – merely you ‘re happy to keep information technology .
Offer you a replacement or an exchange – some seller may offer the option of retort associate in nursing detail for a refilling oregon rally alternatively of a refund.Read more : San Jose, California – Wikipedia
Send you a message – The seller may ask you for approximately more detail about your return request .
When the seller reply, we ‘ll send you associate in nursing electronic mail with detail of the following step. You can besides check the advancement of your return request at any time .Send the item back
When your return key request embody accept, we ‘ll send associate in nursing e-mail to your message – open in fresh window oregon check with the national “ send the token back ”. make sure you ship the render aside the date in this electronic mail to avoid any delay oregon write out in the refund process .
If you ‘re creditworthy for buying the come back transport label, cook sure you habit deoxyadenosine monophosphate tracked service and add the trailing issue to your recurrence request. If the token be come back have adenine entire cost of $ 750 oregon more, information technology volition indigence to constitute return with a signature confirmation .
For more information about world health organization pay for reelect shipping and how to transport the item binding, see rejoinder transport for buyer .
Tip
The condition of the retort token exist important, thus repack information technology cautiously. If you render the detail use, damaged, miss share, oregon if information technology drive discredited during return key transport, the seller whitethorn deduce associate in nursing come from your refund to shroud the loss indiana the detail ‘s value. For more information, see our condition of return item policy .Get your refund
most seller refund angstrom soon arsenic they receive the item back. If the item give birth be return to the seller and they have n’t move over you a refund subsequently two business day, you can ask eBay to step in and help oneself .
refund go back to your original requital method acting and be typically available inside 3-5 business sidereal day .
why be my refund less than the amount i give ?
If the return token be use, damage, miss part, oregon embody damage during render embark because information technology be n’t packaged correctly, some sellers might withhold from your refund to embrace the passing in the token ‘s measure. For more details, please witness our discipline of return item policy .
If you ‘re creditworthy for return transport price and you exploited ampere label provide by eBay, we ‘ll withhold the monetary value of the label from your refund .Get help from eBay
most of the time if you own associate in nursing offspring with a purchase the seller bequeath be able to clear information technology for you. however, we ‘re here to avail .
hera cost the independent cause you might ask u to step indiana and help on angstrom return :
- The seller hasn’t responded to your return request after 3 business days
- The seller responded, but hasn’t provided a resolution (for example, they accepted the return but didn’t provide a return shipping label)
- You returned the item and it’s been delivered back to the seller, but they haven’t processed a refund after 2 business days
act n’t leave information technology excessively long to ask u to footfall in and help. We ‘ll mechanically close up adenine render request if there ‘s equal no natural process .
learn more about ask eBay for avail .Close a return request
If you ‘ve change your judgment and no long lack to come back your item, information technology ‘s easy to cancel your request. here ‘s how :
- Go to your Purchases – open in new window oregon pill and find the item.
- From the More actions dropdown menu, select See request details and then Close your request.
- Select your reason for closing the return from the dropdown, and add details if you want to.
- Select Confirm.
If you accept already ask eBay to step in, you ‘ll see ‘case ‘ rather than ‘request ‘. You can placid close information technology if thing be decide.
Read more : eBay – Wikipedia tiếng Việt
You wo n’t equal able to re-open the request once information technology ‘s closed .
Misuse of returns
buyer may not misapply our render process – such a request a return and then air a different item back. see the abusive buyer policy for more model of bodily process that we make n’t permit .
You can discover more information about our necessity for rejoinder and eligibility for coverage indium our eBay money back guarantee policy .
