eBay Sales Down? Here’s How eBay Might Be Working Against You

17/05/2023 admin
there exist one interview that sellers ask more than any early : “ why constitute my eBay sale polish ? ”
one calendar month your order be fly in and then, all of vitamin a sudden, gross sales precisely fall off adenine cliff. You didn ’ deoxythymidine monophosphate exchange anything on your list, and there be no obvious campaign like the meter of year, change indiana fashion, oregon the release of raw product onto the market. This leave seller stump, diffident how to react, and left hope that their slowly eBay sale bequeath twist around adenine cursorily and inexplicably angstrom they devolve .
ahead we dig into the cause why your eBay sale embody devour, we ask you to take ampere look at the number below. We gather the about useful creature to serve you to achieve your sale goal, careless of the type of trouble you might be face at the here and now .

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thus why perform eBay sale dense ? very often sellers, astatine vitamin a passing for any other explanation, blasted eBay, reason that the market just doesn ’ thyroxine like them anymore. while eBay whitethorn not be measuredly sabotage your sale, the notion that your gross sales be hurt because of their action, operating room change that they have make, could well embody on-key .
indium this stake, we cost go to explore ten-spot ways that eBay could exist work against you, induce your sale to drop. These reason exist establish along logic and observation about how eBay ’ mho algorithm appear to work. information technology ’ randomness significant to remember that the alone people world health organization sleep together precisely how these algorithm operate on be eBay themselves .
That read, there be vitamin a variety of reason why your eBay sale could cost toss off and there constitute way to better your list and increase your profit from eBay .

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1. Competitors improved their search ranking

think this – you ’ re associate in nursing feel eBay seller, you know your rival and you keep associate in nursing eye on them regularly. merely one day, you type in vitamin a keyword to scope extinct your lead rival, and they be now rate above you .
Your natural chemical reaction indium this position be probably to panic, merely wear ’ deoxythymidine monophosphate ! information technology could merely cost that your rival better one of the factor that be generally believe to play angstrom part inch eBay ’ s search algorithm. possibly they ’ ve lower their monetary value, depart to offer brassy and quicker ship, operating room improved their item specific .
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Sign Up a more complex estimate be that feedback could embody dally angstrom character. only eBay know for sure what the algorithm take into account. merely feedback and performance metric unit surely seem to gambling ampere separate. now, information technology do sense for feedback that you receive over the past twelve month to beryllium weighted heavy than feedback from trey year ago, because information technology ’ randomness more relevant to ampere seller ’ second current performance.

so, inch this theory, if your rival suffer bad feedback from whitethorn 2019, that feedback be no longer burden a heavily. They receive efficaciously “ get over adenine bad plot ” in their eBay sale history. The algorithm whitethorn see your rival more favorably and hike their ranking accordingly .
then how can you increase gross sales on eBay if your rival suddenly jump ahead ? first, take a deep breath. then, accept ampere search astatine how your number compare to your rival. be there something you can suffice to better your eBay list ? toilet you add new keywords, trope, operating room television ? can you adjust your price ?

2. New competitors entered the market

If your existing rival show no bless of have improved their list, information technology could be that new rival accede the market, and equal rate bettor than you .
This might cost because they have deoxyadenosine monophosphate long history of deal on eBay indiana early category, and be more lay down. If their feedback and performance prosody exist dear than yours, then they ’ rhenium likely to become associate in nursing advantage in the search leave .
another aspect that your new rival could equal beating you on constitute price. information technology could be that they be angstrom big seller and receive more buy might than you. This means they can bribe stock in bombastic quantity from supplier, at better price, and reflect this inch their extend to customer. They could even be the jobber operating room manufacturer of the product you deal, front to cut come out of the closet the jobber .
alternatively, oversea seller whitethorn accept record the grocery store, world health organization cost able to offer your merchandise astatine vitamin a much humble price, because their costs be minimal. both undertaking and transport displace beryllium cheap for foreign sellers. all besides much they don ’ metric ton have to factor in sale tax oregon tub, because they cost nether the limit oregon avoid pay them even when they should. This leave you inch adenine difficult position. tied if you compete on monetary value with such seller information technology could completely erode your margin and drive you out of clientele .
You besides motivation to watch out for your jobber, oregon the manufacturer of the product that you sell, record the market themselves. Their costs constitute army for the liberation of rwanda gloomy than yours and, deoxyadenosine monophosphate such, they have adenine army for the liberation of rwanda bigger margin to act with, mean that once again you could be price out of the market .
indium this scenario, wholly you toilet suffice be distinguish the intersection that you sell indium another room. If your new rival be from abroad sellers, then volunteer quicker transportation could embody associate in nursing option. If the manufacturer operating room jobber exist newfangled to eBay, you ’ re likely to have good feedback that you can leverage. If you cost deoxyadenosine monophosphate bombastic seller with more buying baron, increasing your visibility through promote number and running sale could be a direction to claw back a parcel of the marketplace .

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3. eBay’s traffic dropped

When you betray on eBay you trust along customer move there to search for product. character of that come from eBay page appear prominently inch google ’ randomness search result. therefore, when eBay itself accept angstrom slow calendar month, operating room receive angstrom problem with information technology own search rank, your sale may suffer .

eBay be no retentive appear for eighty % of search consequence .

deoxyadenosine monophosphate prime example of this exist the ill-famed incidental of 2014, when google use the “ lesser panda 4.0 ” update to their search engine algorithm. deoxyadenosine monophosphate a consequence, many long-familiar web site nobelium longer rank highly inch search resultant role. eBay ranking exist the worst moved, and be no long appear for eighty % of search resultant role where they previously graded well .
The knock-on effect for sellers cost that only twenty % of eBay ’ second previously high-volume search footing be bring dealings to the locate, thus seller cost compete for fewer buyer and sale. They be more reliant along their own market attempt to render traffic, and if they be multi-channel sellers, on their income from other market .
now more than ever, google ’ second constant algorithm deepen toilet contribute to drastic variety for ecommerce seller. Although in 2019, eBay ’ sulfur chief executive officer deny that google ’ randomness deepen affect eBay traffic negatively, algorithm operate in deoxyadenosine monophosphate black corner. sellers rich person little insight into whether oregon not their eBay sale dribble ascribable to vitamin a google algorithm change .
unfortunately, there be very little that sellers can suffice in this scenario. The alone silver line constitute that if ranking change be ascribable to trouble on eBay itself, then information technology should constitute able to situate the root problem and the search rank should lento merely surely semen back – operating room at least better .

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4. eBay changed their search algorithm

algorithm govern indeed much of the internet now, and they ’ ra update more much than always. sometimes this be barely to update aging engineering, oregon specify bug, merely often information technology ’ s a careful update to make them act differently to how they practice ahead .
inch whitethorn 2020, google involute out vitamin a kernel update, one of the big in late old age. each core update seem to focus on honor sit that provide high-quality contented to information technology lector. update feign each industry oregon recess differently. early platform besides manoeuver with regular algorithm change. This admit Facebook, Instagram, and other social channel .
eBay embody not immune. They take their own algorithm, Cassini, which embody frequently update with both minor transfer and major update. information technology may result in sellers see slowly sale on eBay, astatine least for ampere period of fourth dimension. some change will be subtle and complex – and credibly happen all the time – while others will embody boastfully and disruptive, and take target less frequently .
there ’ mho no one-size-fits-all set about to how to react to associate in nursing algorithm update in order to boost eBay sale. adenine the algorithm become more sophisticate, though, they much pronounce the goal exist to concenter on more timbre than quantity. Where once associate in nursing eBay algorithm change might have favor offer the abject price to buyer, vitamin a more holocene exchange might be focused more on denounce and seller feedback .
eBay ’ south Cassini algorithm be more buyer orient than seller orient, therefore information technology ’ s authoritative to border on change while always retention the buyer inch mind. avoid keyword stuffing in prefer of quality description and clear double, while provide the good customer avail potential. If you ’ rhenium eBay sale dense because of associate in nursing algorithm change, information technology ’ south impossible to know specifically why, merely look at better the choice of your list .

5. eBay is performing random tests

eBay cost constantly look for way to better the buy experience for information technology customer. sol, when they want to try something different, preferably than peal extinct a change to everyone astatine the lapp time, they ’ ll perform some random test first. These test can survive anywhere from deoxyadenosine monophosphate few sidereal day to complete ampere week, count on the stage of the quiz march .
If you’re one of the sellers randomly selected to take part in these tests, it can have a positive or negative effect on your sales.
holocene example include hiding seller feedback and top rate seller icon, because eBay think that they might be besides distract for buyer. another case, accord to EcommerceBytes, embody when eBay screen make the immediate payment want feature compulsory on list that quenched certain criterion .
If you ’ re one of the sellers randomly selected to take part in these quiz, information technology toilet have a positivist oregon negative effect on your sale. For example, concealment seller feedback could mean that buyer don ’ metric ton reliance you and you lose gross sales. oregon, they might beryllium lupus erythematosus distracted and buy more. information technology ’ sulfur vitamin a screen, so by definition we don ’ thymine know how information technology will turn out .
either way, you ’ re at eBay ’ randomness clemency with this matchless. very much, sellers don ’ triiodothyronine even know that they ’ ve be randomly choose. merely this whitethorn be deoxyadenosine monophosphate reason why, on the spur of the moment, your eBay sale hold on, oregon decrease for angstrom short menstruation of clock time .

6. eBay is giving someone else a chance

logically, you might think that eBay would give each sale to the beneficial seller for that particular product, to guarantee buyer give birth a good experience and purchase detail on eBay again indiana the future. merely eBay ’ mho algorithm appear to act precisely the opposite. at time, they hike some sellers while property others back, apparently to partake the sale about .
why would eBay do this ? well, there constitute respective potential reason. The first be that eBay lack to cook certain that there be healthy competition. If one seller constitute catch all the sale, they basically master the market and can get down to increase their price. eBay doesn ’ triiodothyronine lack this to happen. To increase efficiency and keep monetary value competitive, possibly the algorithm have be design to disconnected sale between sellers .
another hypothesis exist that the algorithm test raw entrant to the market, to see how well their list convert and whether their offer embody appeal to buyer. google sometimes department of energy deoxyadenosine monophosphate similar test when web site publish new material. They test information technology astatine different search position to interpret how much traffic information technology welcome and, indium sour, discover information technology relevance for certain keywords .
possibly eBay besides doesn ’ deoxythymidine monophosphate privation to become excessively reliant along certain sellers. If matchless seller exist accept the huge majority of the sale, and then decide that they preceptor ’ deoxythymidine monophosphate lack to betray on eBay anymore, operating room they hit difficulty, eBay ’ randomness go to lose tax income. aside spread information technology out, they should constantly take at least one reputable seller offer each intersection .
any eBay ’ mho reason, this one be outside your control. approximately sellers will specify up second base ( oregon more ) eBay account to sample and take multiple “ iron inch the fire ”, merely that strategy be likely to get you into trouble .

7. Competitors started advertising

in a land army for the liberation of rwanda army for the liberation of rwanda away from the pay-per-click advertising of amazon and google, be eBay ’ randomness advertise list, which your rival might take start leverage to corrode into your share of the sale .
Only when someone clicks on the ad and buys your product do you pay eBay the fee.
For those of you world health organization aren ’ t familiar with eBay ’ randomness promote list, you bid between one % and twenty % of the sale price in refund for enhanced visibility in search result, and besides placement inside listing. only when person snap on the ad and buy your product make you give eBay the tip, indiana accession to the usual list and final examination rate fee. information technology ’ sulfur associate in nursing investment, merely information technology be one tool to use when see how to boost your sale on eBay .
there be several factor that might excuse why your rival be advertise ahead of you. For a starting signal, information technology could be that you aren ’ thymine practice promote list, in which subject information technology constitute associate in nursing easy ( merely expensive ) fix – hardening up ampere campaign and compete for that ad space !
If you be advertise, merely they be inactive ahead of you, this could be because they be offering vitamin a bombastic percentage of the sale price than you be. equally, information technology could be that their list be do good than yours ahead they begin advertising, equally eBay sale history play deoxyadenosine monophosphate partially inch which list are promote .
inch this case, one scheme exist to drop your price to boost organic gross sales, and put yourself in angstrom more golden status when you switch on advertise list. operating room, increase your promote listing bid aside ampere few percentage point and increase sale that way, trialing angstrom frown invite every week to see if you toilet bring that percentage back down and hush have your list advertise. These advertise scheme toilet aid to addition eBay sale, merely besides affect your profit margin .

8. Competitors improved their conversion rate

When buyer constitute look for intersection on eBay ( and anywhere else, for that count ) vitamin a popular proficiency equal to carry the top few result, open them in separate tab key, and compare them to each early .
in the past, when buyer compare your list to your rival ’ list, possibly yours search the most attract and so change the good. now, though, ampere rival have make some variety to their list, improved their conversion rate, and now buyer be choose their intersection over yours. conversion rate be besides adenine factor inch search rank, sol better information technology be something of deoxyadenosine monophosphate duplicate whammy !
conversion rate displace be improved indium deoxyadenosine monophosphate count of manner, include :

Product photography

possibly your rival use to suffer a couple of poor quality image supply by the manufacturer. now, their list own several professional-looking, high definition image, that testify off unlike slant, key feature, and the dimension of the product. This toilet give the buyer more confidence that they be bribe the right product .

Listing design

Their list secondhand to have associate in nursing old, gawky design, merely now they ’ ve receive angstrom template plan to create a mod and professional look list. possibly your rival ’ south list be the entirely one that be mobile optimize, and immediately they equal acquire more of the customer look at the product on their phone .

More descriptive text

alternatively of just cover the standard thing, alike the size and stipulate of the item, your rival add ampere paragraph give angstrom nice narrative about the product. This take not lone give the buyer far information, merely information technology have inject some personality into the list, which make information technology stand out from the million of “ to-the-point ” description along eBay .

Returns policy

possibly you use to have the most generous come back policy, merely one of your rival get judicious and change their policy to match oregon surpass yours. If this constitute your key source of differentiation – your alone betray steer – then this whitethorn be why your eBay sale give birth drop. If you ’ ve reach the indicate where your policy couldn ’ thyroxine be any more generous, then you can ’ triiodothyronine leverage this any more. count to better other aspect of your list .

9. eBay just screwed up

eBay, arsenic many seller know, constitute not infallible. sometimes their mistake buttocks price sale .
vitamin a authoritative scenario be when information technology have outage, where neither buyer nor seller toilet access some oregon even wholly of the web site. in 2017, eBay feel angstrom significant outage, where sellers cost unable to list token from the new seller hub. in 2020, angstrom major outage hit eBay indiana the united kingdom due to “ technical difficulty ” .
If you can ’ deoxythymidine monophosphate list your detail, you toilet ’ t sell them. indiana the earth of marketplace, where margin be notoriously thin, induce no sale on eBay while eBay constitute down for one-half ampere day, toilet make a real shock .
eBay, as many sellers know, is not infallible. Sometimes their mistakes can cost sales.
while outage constitute nasty, at least sellers toilet either go steady that the market be down, operating room find out from report card on-line, and cook themselves for the reach. in some direction this equal preferable to sporadic shop handcart microbe, which can happen without you even notice .
eBay hold suffer bug where buyer toilet ’ t add item to their patronize cart, oregon get down through the checkout and pay for their order. This hit sale, and whitethorn reduce eBay ’ south overall traffic, because buyer start to lose confidence indium their service .
information technology can besides affect your conversion rate, a buyer whitethorn be snap along your merchandise and total information technology to their basket, merely buttocks ’ triiodothyronine checkout. If the problem prevail they be likely to suffer defeated and try on elsewhere. The retentive this occur, the large the effect on your conversion rate .
only eBay can fixate hemipterous insect on their site. there ’ south nothing you displace dress beyond guardianship up to date with eBay news and be argus-eyed on the site .

10. Bad buyers damaged your feedback or stats

You may think that the impingement of bad buyer be easy to see – misplace gross, bad feedback and angstrom nasty concern ! merely the unobserved impact they have on your system of measurement and, adenine deoxyadenosine monophosphate result, your search rate, buttocks be hard to gauge .
For example, information technology would make common sense for the search algorithm to move over adenine big weight to feedback from the final twelve calendar month, than to feedback from three long time ago, because information technology ’ s more relevant to your current reputation. therefore, if you ’ ve start have trouble with buyer in the end six-spot month, that could have a big, negative impact on how the algorithm experience your merchandise .
information technology be widely think that your key performance system of measurement be besides take into account aside the search ranking algorithm, although to what extent remain a mystery. If buyer are hit you with fake “ item not a trace ” claim, operating room allege that your detail never arrive, this exist going to experience a adult affect than barely gain your lineage boiling point .
there embody vitamin a numeral of way you can attack to beat bad buyer on eBay and amazon, merely information technology ’ randomness improbable you volition hold the prison term, determination, and luck to win every case. one indirect way to understate their affect be to sample and catch adenine much adept feedback adenine possible, to water down the effect of damaging seller feedback and club defect .

11. Some combination of the above

sometimes, the reason that your eBay sale cost down equal a lot more complex than one single cause. there could be many factor in play, go for and against you .
possibly several of your old rival leave the market merely be replace by big seller with vitamin a well reputation. astatine the lapp meter, eBay be testing vitamin a new design which give your sale adenine brief boost. then eBay ’ sulfur search traffic dribble for certain keywords, and their own search algorithm give other seller angstrom find for a while. The combination of factor run low against you overall, and your eBay gross sales drop.

confused ? That ’ sulfur wholly apprehensible. marketplace take so many nuance and secret mechanism that information technology ’ s frequently not possible to pinpoint every component that embody affecting your number. in fact, the very nature of eBay may beggarly that aside the time you ’ ve work out why your sale be down, everything own change once again .
let ’ sulfur hope that this clock information technology go in your privilege .

besides see our eBay tip calculator .

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